If you are in a hurry...
If you are in a hurry , get this app for these reasons:
You absolutely have to use this app. At first I was going to say "if you ship with multiple carriers" or "if you ship lots of boxes" but the reality is, you need your customers to get their tracking numbers, from your front-end, and the only way to do this in the Shopify back-end is 1) manually - when fulfilling an order you manually copy/paste the tracking number from Canada Post EST Desktop or UPS Worldship - this is horrible. 2) use an app to grab the data from your shipper account and push it into Shopify. 100 emails about "where's my tracking number" can be avoided with this app - it gets your order number, tracking number, customer details all in one neat location. This is not the biggest strength of ShipRobot though, it will allow you to get your negotiated rates from your carrier directly into one location, so you do not have to use each carrier's software separately. Also, it will pull the customer address and weight of order from Shopify so you do not have to copy/paste manually into your shipper software. Best of all the support is 10 stars, these guys are right up there with Shopify, Enchant, Stitch Labs, and custom shipping app support teams - they implemented several requests/needs for us within a day or less usually.
- Support - best ever, they implemented requests and fixes in record time
- Affordability - the next best competing app for this is $175 a month for our volume, this one is $60 - it will pay for itself, you even get one month free
- Time saving - gets your customer details from Shopify automatically
- Cut down on support - puts all your tracking numbers in one place from all carriers
- Get your negotiated rates? - yes
- Reputation - They have lots of reputable companies behind them - it seems TESLA Motors uses them - The CEO there is a founding member for PayPal - I encourage you to give ShipRobot your support as well so that they can be even better at what they do
For UPS users...
For UPS users ShipRobot speeds up the fulfilment process considerably. This is a product in constant development and Andy is always responsive and willing to help with tweaks to improve the user experience.
We switched to ShipRobot...
We switched to ShipRobot from doing shipments manually and saved 10 minutes per order. ShipRobot is intuitive and works seamlessly with our Shopify storefront.
WE LOVE ShipRobot!
WE LOVE ShipRobot! It is the simplest yet most powerful shipping app we have used. We did a trial of 5 different Shopify apps and ShipRobot beat them in every one of our needs/requirements.
I was seeking an easy...
I was seeking an easy way to stream my shipping and this is it! Customer service has been outstanding and time saved is well worth it! Everything I need in a convenient app - Perfect.
This is the Shopify shipping app...
This is the Shopify shipping app I was hoping existed, and thanks to ShipRobot (with a little help from Andy) - it does. I had it setup and connected to our UPS account within 10 minutes (you need to have your UPS "API access key" and UPS account number). I am able to print labels directly from the ShipRobot site, or let my warehouse guys print from the UPS site directly (at UPS go to SHIPPING -> VIEW HISTORY and print any label you've created). After creating the shipment in ShipRobot, your order is automatically updated in Shopify, and the customer receives an email with the tracking number... all of this works smoothly and seamlessly. Great APP, great support and totally worth the money. Nice work.
Preparing shipments was taking...
Preparing shipments was taking time away from focusing on other aspects of running our business, and we were in need of an effective and efficient method to prepare labels, track packages, and maintain an organized log of pending and processed orders. The ShipRobot team has provided just that, and is truly a pleasure to work with. They provided exceptional customer service through our setup process, and ShipRobot proved to be a real lifesaver during our busiest shipping time of the year; Mother's Day. Their customer service team is always quick to respond, and to work with the specifics of the company itself so that the functionality of the application meets your daily needs and really allows for a more efficient use of time. We rely heavily on ShipRobot, and have high confidence in it. It is extremely user-friendly and easy to navigate, which continuously saves time and prevents otherwise easy to make errors. Our team highly recommends ShipRobot.
Great shipping app...
Great shipping app! Keeps getting updated with new cool features, support is excellent. We highly recommend it!
ShipRobot works well...
ShipRobot works well & simply for shipping to our customers. The two times I have had a question it has been responded to promptly and thoroughly. Thank you!